![]() If needed, you can download the Apple Support app from the App Store. ![]() Tap Passwords & Security > Reset Apple ID password > Get Started. Tap 'A different Apple ID.' Enter your Apple ID and follow the onscreen instructions to reset your password. Any information that you enter will not be.It CANNOT be updated more than once in a 24-hour period.It CANNOT contain any part of your name or Agency User ID.If you use a smartcard for desktop login.Press Ctrl+Alt+Delete and click Change a password (preferred method) or click the Change NDC Desktop Password (NCAD) button below. Type in the Old Password and then type in your New Password in the two password fields and click Enter or click the arrow in the second password field box.įAQs regarding NASA smartcards are available at. If you use a username and password for desktop login. Press Ctrl+Alt+Delete to open the Windows Security tool. ![]() Please call the ESD Help Desk at 1-87 if you have problems changing your password and have reviewed the guidelines above.Ĭlick Other Credentials, and then select your NDC Domain account to change your password.Click Change a password and complete the required fields. NOTE: If you are on the network and/or VPN, wait 15 minutes after the password is changed and lock and unlock the system. For smartcard logins: If using EC + Native, either click button below or go into Apple SSO and change NDC password that way.Log into the system while on the network, the system may prevent future logons when working offline. Note: Once you update your password using the utility, you may have to manually update passwords in the apps on your Mac that use your NDC credentials, such as Outlook, NASA Wireless network, etc. ![]()
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